Pick-Up: We will not release your dog to anyone who is not listed on the Pick-Up Approval Form.
Checking In and Checking Out: Checking in and checking out take time. Please plan to spend 5-10 minutes checking your dog in or out. If there are people in front of you it may be longer. If you are in a hurry, we will make every effort to get you out as quickly as possible. However, it is very important that we have all the information we need before you leave.