Drop-off and Pick-up:
We will not release your dog to anyone who is not listed on the Pick-Up Approval Form

Checking In and Checking Out:
Checking in and checking out take time. Please plan to spend 5-10 minutes checking your dog in or out. If there are people in front of you it may be longer. If you are in a hurry, we will make every effort to get you out as quickly as possible.

However, it is very important that we have all the information we need before you leave. We recommend dropping your dog off at least 30 minutes prior to closing.

A late pick up fee may be charged for dropping off and/or picking up outside of business hours.